Privacy policy
This policy explains how Your First Home Financing, LLC ("we", "us") collects, uses and protects information through this website. If you become a customer, you will also receive our privacy notice under the Gramm-Leach-Bliley Act, which describes how we handle your nonpublic personal information.
Information we collect
- Information you give us: when you prequalify or contact us, we collect your name, email address, phone number, state and ZIP code, details about the home you are interested in, your estimated price, down payment, credit range and timeline, and any message you send.
- We do not ask for your Social Security number, date of birth or bank account numbers on this website.
- Calculator inputs are processed in your browser and are not stored by us unless you submit a form.
- Technical information: our servers record standard request information, such as your IP address and browser type, for security and fraud prevention.
How we use information
- To respond to your request and contact you about financing options, using the contact method you choose
- To protect our website and our customers from fraud and abuse
- To meet legal and regulatory obligations
We do not sell your personal information.
Calls and text messages
We call or text you only with your consent, which is never a condition of any loan or purchase. You can opt out at any time by replying STOP to a text message or telling us you no longer wish to be contacted. We record the date of your consent and the version of the consent wording you agreed to.
How we protect information
This site uses encrypted connections (HTTPS). Contact details submitted through our forms are encrypted when stored, and access is limited to authorized staff using individual accounts.
Retention and your choices
We keep inquiry information only as long as needed for the purposes above or as required by law. You may ask us to access, correct or delete the information you submitted through this website by emailing [email protected]. Residents of some states have additional rights under state privacy laws, and we will honor requests as those laws require.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The current version is always posted on this page.